Do you own a restaurant in the Niagara Region?

We would love to have you join us on Dine Niagara!

Dine Niagara is built and managed by Succeed Sooner Consulting in St. Catharines. We built this portal to try to help our restaurant friends during the pandemic by providing a simple online platform that offered:

  • Simple online ordering
  • Direct credit card payments
  • Customer convenience of multiple restaurants
  • Control given back to the restaurant owner

Dine Niagara has been built to try to shift the power back to restaurant owners and away from the big food delivery players. We don't completely replace your online delivery service through the "big" guys or your own online ordering on your own website, but rather are meant to complement those efforts in a low cost way.

Frequenty Asked Questions

Dine Niagara does not provide delivery service ourselves, but rather we are partnering with food delivery companies across the Niagara Region to handle the "last mile" delivery for us. Currently we have delivery partners we recommend in:

  • Welland
  • Fonthill
  • Fort Erie
  • Niagara Falls
  • St. Catharines
  • Thorold
  • Crystal Beach/Ridgeway
  • Stevensville
  • Port Colborne
As we continue to work to find reputable delivery partners who we trust will represent our brand and your restaurant well we will add those areas here. We are very close to announcing partnerships in other areas of the region as well!

If you own a delivery service that provides last mile food delivery anywhere in the Niagara Region we would love to chat with you about your service and how we might be able to partner up!

You will receive two logins for your restaurant to the Dine Niagara administration panel. One login is designed to be used for the owner/manager and has access to:

  • Set up details about your restaurant
  • Edit your hours and delivery/pickup options
  • Decide what payment methods to accept (COD, Credit Card)
  • Setup and view your credit card payment account (including defining the bank account where payments will be routed directly).
  • Set up delivery areas and delivery charges.
  • Manage your menu and options.
  • Set up coupon codes and special offers for your restaurant.
The second account is your "operations" account and it is designed to only have access to:
  • Your orders page and to confirm and complete orders in the system.

Along with your accounts we will provide you with documentation for how to get started on Dine Niagara, how to set up your restaurant details, how to set up your menu, etc. We are also available by phone, email, text, and Slack to answer any questions you might have as you get set up.

You will need to have a tablet or PC at your location to receive and update orders that come in through Dine Niagara. We do not provide a tablet, but we can recommend either the Amazon Fire 8 (8") or Amazon Fire 10 (10") as good options. We can provide you simple setup instructions for the Fire Tablets to use our ordering portal. It is also handy to have a stand for your tablet - one we have tested ourselves is this simple one which should work well in most spaces.

While a tablet is a great option for order management, we highly recommend using a PC or laptop to set up and modify your menu and restaurant settings since it will be much easier to maintain with a regular keyboard and mouse.

As a part of our services we regularly highlight our restaurant partners, their special offers, and their features through our social media posts. We post regularly every day and include the features and specials that our partners send us in those posts. This active and regular engagement with our collective customers has resulted in very significant gains in order volume for many of our restaurants.

We also send out regular updates to our restaurant partners offering tips and suggestions on how to maximize your results on the Dine Niagara platform. Like all of your marketing channels, there are ways to optimize your offerings on Dine Niagara to generate interest and drive sales, and we are always here to and ready to partner to help you!

There is no additional charge to be included in our daily social media feeds. You simply let us know by sending us an email about your specials or features and provide us any images you would like to represent you, and we will do the rest.

We will be relying primarily on our social media marketing through our Facebook, Instagram, and Twitter channels. As part of that social media effort we will be sharing specials and features from our restaurant partners. All you have to do is send us your material and we will share it to our channels!

We are also relying on our restaurant partners to include Dine Niagara in your social media marketing, on flyers, etc. to drive traffic to the site. We will provide you with logos and buttons you can add to your website or advertisements to highlight your participation. We have a limited marketing budget for paid advertisements, so we are hoping that by all working together we can build the reach of these channels. This is about building a local community of restaurants and consumers who believe in supporting each other rather than paying large commissions and service fees to the big players.

You can also use Dine Niagara as a captive online ordering portal to drive your own website visitors to instead of the higher cost providers. You can simply add our "Order Now" button to your site linked directly to your unique restaurant menu URL (which we will provide on setup). Users can quickly log in or register on Dine Niagara and place their order directly there for you.

Running and supporting the Dine Niagara platform does have costs, but our fee structure has been designed only to cover the costs of operations. Our mission is to support local restaurants, not to make big profits.

Our introductory fees for subscription are simple:

First MonthFREE
After First Month:$50+HST per month
Credit Card Processing Fee:5% per transaction

Note that use of our Credit Card platform is completely optional. You can opt to take payments COD for both pickup and delivery orders at no cost. We wish the processing fee was lower too and we will continue to work with our provider and setup to drive that cost down if we can.

Pricing is based on you setting up your menu on the system using our simple instructions. If you prefer to have us set up your menu for you, we can assess the complexity of your menu and provide one time setup cost for you.

We do not require any contract or commitment length. You are welcome to try our platform and if it doen't work for you you can cancel any time.

As the site grows we may need to increase costs to cover increased operating costs, but it is our commitment to always remain fair in our cost structure and to refrain from commission pricing practices.

We have partnered with the CAA Rewards program to expand the marketing reach of restaurants who choose to participate in the program. The platform is integrated directly with CAA so we validate the CAA membership numbers for valid accounts before allowing any discounts.

As a participating restaurant you agree to offer a 5% discount to active CAA Rewards members who order through Dine Niagara. In exchange, your restaurant and logo will be featured through the CAA Rewards marketing which includes physical and email mailings, social media posts, and digital signage throughout the Niagara Region.

This program is 100% optional as a restaurant on Dine Niagara. As part of your setup we are happy to discuss questions you might have on the program.

To get started please submit your information below and we will be in touch in the next 24-48 hours to get you on your way.

Alternatively feel free to call our office at 289-438-8061.

We look forward to working with you!

For more information please submit your information via the form below or call our office at 289-438-8061.

Feel free to send a message